Feedback from ddan123

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• Site

  Simplicity of navigation

  Design/pleasure of perception

  Ordering process

  Suggestions

  GBN Store website has a classic simple and clear navigation. Nothing fancy which takes your attention and then you forget why you came here. I like this simple and clear structure.

  Customer Support

  Efectiveness

  Attitude

  Suggestions

  I think the customer support team is doing a great job. For so many years they (especially Tom) always help me and answer on time with advices which gives results and that is what is important for me as a customer. I can't imagine myself going to other website for advice ... really Tom is the man.

  Shipping

  Shipping Speed

  Packing

  Suggestions

  I cant complain here, really why would I and why would we as long as we get the goods right? That is important to get the goods. You are not ordering from Apple here so be happy if it takes a few days more. Noways days people become so lazy that they want everything and now, that is not always possible and now always needed. Plan things ahead and go to the gym while your goods are coming.

  Products

  Quality

  Selection

  Suggestions

  I used different brands but each time I come back to Kalpa, it works as it should. Thank you GBN!